Refund policy

30-day returns and exchanges

If something isn't right, you have 30 days from delivery to return or exchange it.

Exchanges

Want a different garage style or car color? Exchanges are accepted within 30 days of delivery for unused items in their original packaging. Email us first, then send the item back using any tracked shipping method; return shipping is paid by the customer. Once we receive it, we ship the replacement to you free.

Returns

Items must be unused and in their original packaging. Return shipping is paid by the customer unless the item arrived damaged, faulty or wrong. Once we receive and check the return, we refund the original payment method within 5 business days.

Damaged or faulty items

If a garage's lights or a drift car don't work, or something arrived damaged, send us a photo within 30 days. We'll replace it or refund you in full, including shipping.

How to start

Use the contact form with your order number and what you'd like to do. A real person replies.